Privacy Policy

Last updated: November 2025

Welcome to Root & Soul.
Your trust and privacy matter to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.rootandsoul.eu, subscribe to our newsletter, contact us, or otherwise interact with our content and services.

1. Introduction

This Privacy Policy outlines how Root & Soul collects, uses, discloses, processes, and manages the data of its visitors and customers.
It also explains our commitment to protecting your privacy and the measures we take to keep your information safe.

Root & Soul complies with the privacy and data-protection laws relevant to our activities and location, including the EU General Data Protection Regulation (GDPR).

This Policy covers:

The types of information we collect and how we collect it
Why we collect this information
How and when we share data with third parties
How you can exercise your privacy rights
Our practices regarding minors’ data

2. Information We Collect

We may collect and process the following types of information:

Contact details – such as name and email address when you subscribe to our newsletter or use our contact form.
Usage data – including pages visited, time spent on the site, browser type, and device information (through cookies or analytics tools).
Voluntary information – any details you choose to share with us, such as feedback or preferences.

3. How We Collect Information

We collect data in three ways:

Directly from you – when you fill in forms, subscribe, or send us a message.
Automatically – through cookies and analytics tools that help us understand how visitors use the site.
Through trusted third-party integrations – such as Wix, Google Analytics, or email-marketing platforms used to operate the website.

4. Why We Collect Information

We use your information to:

Communicate with you and send our monthly newsletter or reply to your messages
Improve the website’s content, layout, and user experience
Understand visitor engagement and preferences
Comply with legal obligations

We never sell or trade your personal data.

5. Sharing and Disclosure

We share personal data only with trusted third-party service providers who help operate this website (for example: Wix hosting, analytics, and email delivery).
These providers are bound by confidentiality and data-protection agreements.
We may also disclose information if required by law or to protect our rights.

6. Cookies and Tracking

Root & Soul’s website is hosted on the Wix platform, which uses cookies to ensure security, basic functionality, and - when enabled - site analytics.
Cookies help remember preferences and improve user experience.
You can manage or disable cookies anytime in your browser settings.
Learn more at Wix’s Cookie Policy.

7. Data Storage and Security

Your personal data is stored securely using trusted systems managed by providers such as Wix and Google Workspace.
We apply appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

8. Your Rights

Under applicable data-protection laws, you may have the right to:

Access, correct, or delete your personal data
Withdraw consent to receive communications
Request a copy of the data we hold about you

To exercise any of these rights, contact us at rootandsoul.collective@gmail.com.

9. Data Retention

We keep your personal data only for as long as necessary to provide our services and meet legal requirements.
If you unsubscribe from our newsletter, your email address will be permanently removed from our mailing list.

10. Children’s Privacy

Root & Soul does not knowingly collect personal data from anyone under the age of 16.
If we learn that we have received such information, we will delete it promptly.

11. Links to Other Websites

Our website may contain links to external sites or platforms.
We are not responsible for their content or privacy practices.
Please review their own Privacy Policies before sharing any personal information.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this page periodically to stay informed.

13. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 rootandsoul.collective@gmail.com
🌍 www.rootandsoul.eu